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A&E and Urgent Care Service Survey

28/04/2017

Our volunteers carried out patient surveys at Milton Keynes University Hospital NHS Foundation Trust A&E and Urgent Care Service. We trained and supported ten volunteers, who worked over three weeks to collect 329 surveys. Surveys were completed at different key times of the day and week to ensure the best possible range of responses. 

Analysis has now been completed by the University of Buckingham and the findings have been presented to the multi-agency A&E Delivery Board. We completed a report on the survey. Please click on the icons below to view our report and slides from the presentation to the A&E Delivery Board.

documentHealthwatch Milton Keynes report on A&E and Urgent Care Survey

documentA&E waiting room survey - presentation slides

documentUrgent Care Survey - presentation slides

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