Information for young people wanting to know their rights when accessing healthcare.
You have the right to keep everything private. No-one else should be able to know if you have been to visit a doctor or what you discussed. They cannot see your medical records unless you give permission first.
You have the right to receive safe care and a good experience. your treatment should be of a good standard and given by qualified and experienced staff
You have the right to make appointments with a doctor you like and to know about your choices. You can choose your GP practice and ask to see a particular doctor. You should be told about your treatment options and their risks and benefits.
You have the right to be involved in decisions about how you are treated and not have treatment you don't want. You should be involved in discussions and decisions about your health and care.
You have the right to get free medicines (if you are aged under 16 or under 18 & in full time education) without discrimination and equally if and when needed. You should be treated the same as the next person would be.
You have the right to give feedback about the service you have received. You can comment or raise a concern if you want. If you complain, you should know what will happen to your complaint and when you can expect a response.