1. Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
  2. News -

    Read a summary of Healthwatch England's latest research to find out why personalised care is important.
  3. News -

    Local authorities focus on reporting the number of complaints they receive rather than communicating what they are learning. We call for complaints managers to be given more support to help demonstrate how councils respond to feedback from residents.