1. NHS not tracking why more patients are being readmitted to hospital

    News -

    New research indicates spike in emergency readmissions to hospital over the last year. Healthwatch England's report calls on NHS to fix the data gaps to help understand why.

  2. Where can I go to get help for my health out of hours?

    News -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours.

  3. Milton Keynes University Hospital NHS Foundation Trust Ward 17 and 18

    Report -

    The purpose of this Enter and View programme was to engage with patients, or their relatives/carers, to find out how they felt about the level and effectiveness of communications between the staff and themselves at Milton Keynes University Hospital.

  4. Milton Keynes University Hospital NHS Foundation Trust Patient Discharge Unit

    Report -

    The purpose of this Enter and View programme was to engage with patients, or their relatives/carers, to find out how they felt about the level and effectiveness of communications between the staff and themselves.

  5. Windsor Intermediate Care Unit Patient Experience Review

    Report -

    The purpose of this Enter and View programme was to engage with patients, their relatives or carers, to explore their experience of the care and treatment received during their stay at Windsor Intermediate Care Unit (WICU).

  6. Review: Windsor Intermediate Care Unit

    Report -

    As part of all of our Enter and View visits, we plan a review of the actions taken against our recommendations.

  7. Urgent Care Centre Enter and View

    Report -

    The purpose of this Enter and View visit was to explore patients' experiences of using the Urgent Care Service, particularly around patient expectations, their reasons for using the service and recent changes to the booking-in process.

  8. Urgent Care Centre Enter and View

    News -

    The purpose of this Enter and View visit was to explore patients' experiences of using the Urgent Care Service, particularly around patient expectations, their reasons for using the service and recent changes to the booking-in process.

  9. BLMK NHS Long Term Plan

    Report -

    What changes do people want to make to local services in Bedfordshire, Luton and Milton Keynes?

  10. Blakelands Hospital Enter and View

    Report -

    Healthwatch Milton Keynes carried out an Enter & View visit to Blakelands Hospital, to engage with patients to explore their overall experience at the Hospital.

  11. We Said They Did: MK Urgent Care Centre

    Blog -

    Find out what has changed at Milton Keynes Urgent Care Centre since we published our report last year.

  12. Do A&E performance measures improve patient experience?

    News -

    Our latest research illustrates the chain of factors which impact on people’s experience in A&E. The purpose of our research is not to argue for or against replacing the current four-hour target, but to inform the ongoing debate surrounding NHS.

  13. Listen to us: Young people’s experiences of Health and Social care

    Report -

    Between September 2019 and January 2020, Healthwatch Milton Keynes engaged with a total of 604 young people between the ages of 10 and 21.

  14. Healthwatch Milton Keynes Annual Report 2019-20

    Report -

    Welcome to our 2019/20 Annual Report. Every Healthwatch publishes their annual report on 30th June each year.

  15. Healthwatch Milton Keynes Annual Report 2019-20

    News -

    Welcome to our 2019/20 Annual Report. Every Healthwatch publishes their annual report on 30th June each year.

  16. What can you expect when you’re discharged from hospital?

    Advice and Information -

    The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.

  17. Locked out: Digitally excluded people’s experiences of remote GP appointments

    News -

    The move to more digitally-led healthcare has worked well for some but excluded others over the past year. Our report explores how people have been excluded and what needs to happen to get the care they need.

  18. How can we manage hospital waiting lists caused by the pandemic?

    News -

    NHS services across the UK have faced unprecedented pressures due to COVID.

  19. Holistic welfare checks part of updated hospital discharge guidance

    News -

    The Government has recently updated national hospital discharge guidance, taking on board key recommendations from Healthwatch England. Take a look at what the improvements mean for you.