Report of our Enter and View visit
We're delighted to share our report of our first Enter and View survey of Milton Keynes University Hospital NHS Foundation Trust's (MK Hospital) Red2Green service in wards 17 and 18.
We reviewed how informed patients were kept about their hospital stay and made recommendations in areas where improvements could be made. We are pleased that our report has been positively received by MK Hospital. As a result of our report, MK Hospital will implement weekly 'meet and greet' sessions for families of patients to ask questions or raise concerns.
Our report highlights the importance of effective communication in raising levels of satisfaction in the overall levels of patient experience.
Red2Green is a national initiative to ensure that each day a patient is in hospital is getting them closer to discharge.