One of the most rewarding things about being part of the Healthwatch network is seeing improvements to health and care services that are a direct result of listening to patients, acting on their feedback and involving them in solutions to problems.
Every volunteer plays a critical role in championing the voices of patients, carers and their families, and sharing their experiences of health and social care.
On the day that Milton Keynes could finally call itself ‘officially’ a city, Deputy CEO Tracy Keech and I attended a Climate Change and Health Inequalities conference at the Hotel La Tour in Central Milton Keynes.
This week, our CEO Maxine Taffetani, was invited to visit the Patient and Family Engagement team at the Milton Keynes University Hospital, and was excited to see how they've been celebrating Patient Experience Week.
As part of our Enter and View programme in 2018/19, we visited 16 Care Homes in Milton Keynes to hear about residents’ experiences, particularly regarding social engagement and activities.
As part of our Enter and View programme in 2018/19, we visited 16 Care Homes in Milton Keynes to hear about residents’ experiences, particularly regarding social engagement and activities.