Improving your journey through health and social care services in MK
The Health and Care Partnership call this 'system flow'. The project, which is part of the MK Deal, hopes to reduce pressures on services like Milton Keynes University Hospital, so they can focus on reducing waiting lists.
The aim is to:
- Improve the community services that play a role help to reduce the number of people who need to go to hospital.
- Improve discharge processes from hospital so no one has to stay in hospital longer than they need to.
- Improve post-discharge support for patients, so that fewer people need readmission to hospital soon after they leave.
What are we doing to help?
As always, our focus is making sure the experiences of patients are at the centre of any changes to current services, and making sure that those changes benefit patients who use those services.
We'll be connecting your personal experiences of care to the challenges facing our ambulance, hospital, community health, and social care staff, and voluntary organisations like AGE UK MK, so that together we can create a system that works better for you.
We'd love to hear from you about:
- Support that has helped or hindered you.
- Support that has helped a family member avoid hospital.
- Experiences of discharge from hospital, and post-discharge support, that you feel worked well, or not so well toward recovery.
Tell us your story by emailing us, or call us to speak to one of the team.
We'll also be running patient and staff workshops in July, so if you are interested in joining us get in touch for more information.
