Bletchley House Enter and View
The purpose of this Enter and View programme was to engage with residents and their relatives or carers, to explore their overall experience of living in Bletchley House.
The Home is currently going through a phase of transition; the Manager explained that he had only been in post for one month and was embarking on a comprehensive programme of service improvement.
All of the recommendations in this report are responded to, in detail, by the Manager.