Waterhall Care Home: Enter and View report
We carried out an Enter and View visit of Waterhall care home in Milton Keynes. Here are our findings and recommendations.
The purpose of this Enter and View programme was to engage with residents, their relatives or carers, to explore their overall experience of living in Waterhall Care Home. As well as building a picture of their general experience, we asked about experiences specifically related to how COVID-19 and the related restrictions impacted on their lives and on their care.
Waterhall is owned and operated by Avery Care. They are registered to provide residential and nursing care for up to 56 people, including short term rehab care. They also support a high proportion of residents who have a dementia diagnosis.
On the basis of our visit, we concluded that Waterhall is a well led, well run care home. The atmosphere is one of calmness and genuine care.
