Enter and View: Woburn Sands Lodge care home

The purpose of this Enter and View programme was to engage with residents, their relatives, or carers, to explore their overall experience of living in Woburn Sands Lodge care home. As well as building a picture of their general experience, we asked about experiences in relation to social isolation and physical activity.

Summary

Woburn Sands Lodge is registered to provide accommodation for up to 10 residents who require personal or nursing care. At the time of our visit there were 8 residents, with one person away on a holiday, and one in hospital. This is a small, specialist care provider, and residents are placed through treatment centres and GP referrals across the county.

Demographics: 

Three residents were male and two were female, with ages ranging from 18 to 65 years. 
One resident's family were visiting during our visit and spent time talking with us. At the end of the visit, the Manager was verbally briefed on the overall outcome.

What we found

"The bedrooms are very individualised, and most are ensuite. The two rooms on the upper floor are more like small studios with kitchen facilities and most bedrooms are decorated to each residents preferred taste...Residents largely have flexibility to do as they please within the context of their placement at the Lodge. The level of one-to-one time with care staff varies according to resident need...It was clear from speaking to people that staff were well-liked with long-term residents telling us they had their favourites, but that they liked all of the staff. Residents that were spoken to told us they felt safe and that they trusted staff..."

Our recommendations

Based on our observations, we made no recommendations for improvements.