Fairer, more accessible social housing for residents
As a direct result of your feedback, Milton Keynes City Council’s Housing Team have made changes to their policy on Social Housing Allocation.
The original Housing Allocation information was difficult to understand, which was directly disadvantaging the vulnerable people it was supposed to be supporting.
Thanks to our feedback, residents can now better understand if they are eligible to apply for social housing, how the application works, and what’s involved. Much of the legal jargon that was used throughout the Housing Allocation documents has been replaced with more user-friendly Plain English. It’s now also available in different languages.
Our feedback resulted in these additional changes, all of which will benefit thousands of vulnerable residents in our City who need a safe place to live.
·Residents can now apply to live in social housing that’s close to family members, not just someone who receives an official Carer’s Allowance in relation to you. This will benefit anyone who needs day-to-day family support, even if their relative isn’t officially registered as a carer.
·You can now apply for housing if your housing benefit (or any other benefits) are restricted. This helps anyone who is struggling on a low income.
Image credit: Centre for Ageing Better
