Healthwatch Milton Keynes Annual Report 2019-20
You can read all about the highlights from our year, what work we have done with your views on health and care services, how we have helped people get the answers they need, and how we have and can continue to make a difference in the community.
Highlights from our year
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3,281 people accessed Healthwatch Milton Keynes’ advice and information online, or contacted us with questions about local support, over 5 times more than 2018/19.
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We have engaged with 1,853 people in the local community to explore their experiences of care, 600 people more than 2018/19.
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87% of the recommendations we made in when we visited services in 2018/19 had been demonstrably acted on, at the point we reviewed progress.
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Our social media reach extended to over 205,000, over double the reach in 2018/19.
