Our Strategy for 2022-25
Our strategy sets out how we will engage with people in Milton Keynes, and ensure that those who pay for services listen and respond to the needs of the local population and design services alongside them.
Our strategy reflects our focus on improving local services and making sure they work for the people who use them.
Our recipe for success
- Grounding everything we do in our values. We are always Independent, Inclusive and Committed
- Focus on equity, prioritising listening to those that suffer the greatest inequalities in health and social care outcomes
- Partnering with local health and care leaders, service providers, the VCSE sector and the Healthwatch network to amplify your voice and drive change
- Promoting your rights to be informed and involved in your care and designing services in collaboration with health and social care teams.
- Taking continuous action with our presence, evidence and recommendations for service improvements
- Setting goals and actions that support the sustainability and growth of our organisation
Our objectives
To improve public knowledge of, and involvement with Healthwatch Milton Keynes.
How we'll get there
- Growing a more active membership
- More training and activity opportunities for volunteers
- Better access to informative and accessible advice and information
People in Milton Keynes can see the difference that we make with their voice, both in MK and across the Integrated Care System
How we'll get there
- Improving the effectiveness of recording and reporting our data and insight
- Making our insight valuable to professionals in MK, and the Integrated Care System
- Communications that spread the word of our impact into our community
Build a more sustainable local Healthwatch, maximising our resources and opportunities to achieve the greatest impact for our population
How we'll get there
- A constitution that supports sustainability and growth opportunities
- Attracting and retaining the right talent
- Raising our profile as engagement experts
At a glance: strategy 2022-25
Our strategy is also available as a one-page download.
Strategy 2022-25
