1. Annual Report 2013/14

    Report -

    Welcome to our first annual report. We want to tell you how we have acted on what you have said to us and what we have been doing to help make services better in Milton Keynes.

  2. Annual Report 2014/15

    Report -

    Welcome to our second Annual Report in which we share how we have been fulfilling the large remit of Local Healthwatch.

  3. Annual Report 2015/16

    Report -

    Welcome to our third annual report. This has been a year of consolidation for Healthwatch Milton Keynes as we seek to be an independent voice surrounded by a sea of change in the health and social care sector.

  4. Annual Report 2016/17

    Report -

    Welcome to our fourth annual report, our first as a fully independent entity.

  5. Annual Report 2017/18

    Report -

    Welcome to our Annual Report. Every Healthwatch publishes their annual report on 30th June each year.

  6. Our Strategy for 2022-25

    Report -

    Our strategy sets out how we will engage with people in Milton Keynes, and ensure that those who pay for services listen and respond to the needs of the local population and design services alongside them.

  7. Business Plan 2018-21

    Report -

    The Healthwatch Milton Keynes Strategy is underpinned by our three year Business Plan.

  8. Milton Keynes University Hospital NHS Foundation Trust Ward 17 and 18

    Report -

    The purpose of this Enter and View programme was to engage with patients, or their relatives/carers, to find out how they felt about the level and effectiveness of communications between the staff and themselves at Milton Keynes University Hospital.

  9. Milton Keynes University Hospital NHS Foundation Trust Patient Discharge Unit

    Report -

    The purpose of this Enter and View programme was to engage with patients, or their relatives/carers, to find out how they felt about the level and effectiveness of communications between the staff and themselves.

  10. Windsor Intermediate Care Unit Patient Experience Review

    Report -

    The purpose of this Enter and View programme was to engage with patients, their relatives or carers, to explore their experience of the care and treatment received during their stay at Windsor Intermediate Care Unit (WICU).

  11. Volunteer Policy

    Report -

    This policy sets out the framework for our volunteer programme, defines the purpose and function of volunteers within the organisation, and how they can expect to be treated.

  12. Our Governance Structure

    Report -

    We are registered with the Charity Commission as a Charitable Incorporated Organisation (CIO).

  13. Privacy Documents

    Report -

    We will always make sure that your information is protected and treated securely.

  14. Board of Trustees Minutes November 2018

    Report -

    Healthwatch Milton Keynes CIO Board of Trustees minutes are publicly available.

  15. Business Plan 2019-20 Summary

    Report -

    This is a short summary of our Year 2 Business Plan.

  16. Review: Windsor Intermediate Care Unit

    Report -

    As part of all of our Enter and View visits, we plan a review of the actions taken against our recommendations.

  17. Urgent Care Centre Enter and View

    Report -

    The purpose of this Enter and View visit was to explore patients' experiences of using the Urgent Care Service, particularly around patient expectations, their reasons for using the service and recent changes to the booking-in process.

  18. Information Asset Register

    Report -

    Our Information Asset Register outlines how we manage and process data, and the legal basis for doing so.

  19. Annual Report 2018/19

    Report -

    Healthwatch Milton Keynes are proud to present our 2018/19 Annual Report.

  20. Board of Trustees Minutes January 2019

    Report -

    Healthwatch Milton Keynes CIO Board of Trustees minutes are publicly available.

  21. Board of Trustees Minutes March 2019

    Report -

    Healthwatch Milton Keynes CIO Board of Trustees minutes are publicly available.

  22. Board of Trustees Minutes May 2019

    Report -

    Healthwatch Milton Keynes CIO Board of Trustees minutes are publicly available.

  23. BLMK NHS Long Term Plan

    Report -

    What changes do people want to make to local services in Bedfordshire, Luton and Milton Keynes?

  24. Board of Trustees Minutes July 2019

    Report -

    Healthwatch Milton Keynes CIO Board of Trustees minutes are publicly available.

  25. Blakelands Hospital Enter and View

    Report -

    Healthwatch Milton Keynes carried out an Enter & View visit to Blakelands Hospital, to engage with patients to explore their overall experience at the Hospital.

  26. Board of Trustees Minutes September 2019

    Report -

    Healthwatch Milton Keynes CIO Board of Trustees minutes are publicly available.

  27. Board of Trustees Minutes November 2019

    Report -

    Healthwatch Milton Keynes CIO Board of Trustees minutes are publicly available.

  28. Board of Trustees Minutes February 2020

    Report -

    Healthwatch Milton Keynes CIO Board of Trustees minutes are publicly available.

  29. Board of Trustees Minutes April 2020

    Report -

    Healthwatch Milton Keynes CIO Board of Trustees minutes are publicly available.

  30. Listen to us: Young people’s experiences of Health and Social care

    Report -

    Between September 2019 and January 2020, Healthwatch Milton Keynes engaged with a total of 604 young people between the ages of 10 and 21.

  31. Healthwatch Milton Keynes Annual Report 2019-20

    Report -

    Welcome to our 2019/20 Annual Report. Every Healthwatch publishes their annual report on 30th June each year.

  32. Board of Trustees Minutes May 2020

    Report -

    Healthwatch Milton Keynes CIO Board of Trustees minutes are publicly available.