Healthwatch England have set out recommendations for NHS decision makers across ten key areas, in their report, 'The public’s perspective: The state of health and social care'.
Many of us will need out-of-hours medical assistance, especially over the winter. Using NHS guidelines, we've put together some advice and information on where you can go for help when your GP is closed.
One of the most rewarding things about being part of the Healthwatch network is seeing improvements to health and care services that are a direct result of listening to patients, acting on their feedback and involving them in solutions to problems.