Report -
As part of all of our Enter and View visits, we plan a review of the actions taken against our recommendations.Report -
The purpose of this Enter and View visit was to explore patients' experiences of using the Urgent Care Service, particularly around patient expectations, their reasons for using the service and recent changes to the booking-in process.News -
The purpose of this Enter and View visit was to explore patients' experiences of using the Urgent Care Service, particularly around patient expectations, their reasons for using the service and recent changes to the booking-in process.Report -
Healthwatch Milton Keynes carried out an Enter & View visit to Blakelands Hospital, to engage with patients to explore their overall experience at the Hospital.Blog -
Find out what has changed at Milton Keynes Urgent Care Centre since we published our report last year.News -
Our latest research illustrates the chain of factors which impact on people’s experience in A&E. The purpose of our research is not to argue for or against replacing the current four-hour target, but to inform the ongoing debate surrounding NHS.Advice and Information -
The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.News -
The move to more digitally-led healthcare has worked well for some but excluded others over the past year. Our report explores how people have been excluded and what needs to happen to get the care they need.News -
NHS services across the UK have faced unprecedented pressures due to COVID.News -
The Government has recently updated national hospital discharge guidance, taking on board key recommendations from Healthwatch England. Take a look at what the improvements mean for you.
News -
Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait.Advice and Information -
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.News -
The King’s Fund and Healthwatch England jointly call for urgent action to address hospital waiting lists and improve patients’ experience of delays to treatment.News -
A record-breaking 5.7 million people are waiting for hospital care. In response, the Government is spending an extra £5.9 billion to tackle the problem. Latest Healthwatch research looks at how the backlog is impacting the lives of those waiting.News -
Every two minutes someone in the UK is diagnosed with cancer and radiotherapy is often a key treatment for many patients.Advice and Information -
The Accessible Information Standard is mandatory for all organisations that provide NHS or adult social care. Here’s some key information about the accessible communications you should expect from services.News -
Are you passionate about climate change and the role that health services have in reducing our impact on the environment?News -
The Independent Review of Maternity Services at The Shrewsbury and Telford Hospital NHS Trust, led by Donna Ockenden, was published in late March.Blog -
This week, our CEO Maxine Taffetani, was invited to visit the Patient and Family Engagement team at the Milton Keynes University Hospital, and was excited to see how they've been celebrating Patient Experience Week.Advice and Information -
If you've been referred for hospital treatment, it's highly likely you will have to wait for your appointment.Advice and Information -
The NHS wants to make it easier and safer for patients to get the right treatment when they need it, without waiting a long time to be seen in A&E. Find out what this means for you and your loved ones.News -
Pregnancy is a major life event for any family. It can be joyful and fulfilling but also challenging. We’re launching a national survey to understand if care works for new mothers and birthing parents. Share your story.News -
Members of the Royal College of Nursing (RCN) will take industrial action on 15 and 20 December across England, Wales, and Northern Ireland. Read our response.
News -
Residents in Milton Keynes are set to benefit from quicker access to tests, checks and scans as two new CDCs are set to open in our area later this year.News -
A new system is in place for when your GP refers you to see any sort of specialist in a community or hospital-based service.News -
Junior doctors in England (including Milton Keynes) will take industrial action beginning with a full 72-hour stoppage of work from today. Continuous strike action – day and night – will begin at 06.59am on Monday 13 March and continue through to 06.59am on Thursday 16 March.News -
Maternity services at Milton Keynes University Hospital have been assessed as 'Good' by the Care Quality Commission (CQC for short). They have been rated as 'Outstanding' for leadership.Advice and Information -
If you're diabetic and are thinking about getting pregnant, it's sensible to plan ahead to ensure you have a healthy, comfortable pregnancy.News -
Are you hoping to get pregnant, or could you have an unplanned pregnancy? We're running an independent survey to help our local NHS and Maternity Voices Partnership MK to understand the needs, challenges and aspirations of local women when it comes to pre-pregnancy health.News -
The rule would act as an extra safeguard for patients or their loved ones who want a second opinion about treatment options, particularly in the event of a suspected deterioration or serious concern on the part of a patient on a hospital ward, or their family or carer.News -
NHS patients who have been waiting the longest for treatment will be offered the opportunity to travel to a different hospital, if it means they could be seen sooner.